Hotel a West Knoxville

“Clean property. Excellent staff. Very helpful. Breakfast was good. Pool was under construction and not in use. Rooms were clean and comfortable.”

“Great stay! Clean room”

“Very nice, clean & affordable. The gentleman who assisted with check in was so incredibly sweet & genuine. It was during a time frame where everyone seemed to be checking in at once. He maintained his sweet & professional attitude the entire time. He didn’t miss a single stride & everything went smoothly. Beautiful deescalation! “Entitlement” was the issue for the rude & demeaning individuals. They were mad due to several others checking in ahead of them. I wish their money had simply been...

“Bed was very uncomfortable and one of the beds was broken when we checked in but it wasn’t too terrible to where we couldn’t sleep”

“Clean room Breakfast”

“The laundry room only took coins. It would be nice if they had a digital payment option. They only clean room after 3 day stay which is fine, but they forgot to stock us back up with towels and toilet paper. Staff was friendly and breakfast was good.”

“It was a great, clean, affordable place to stay and I wouldn't hesitate to book there again.”

“Our stay was wonderful! Friendly staff, well-maintained property, delicious food, spacious and clean room. Loved our stay!”

“The staff were friendly and helpful and the rooms were clean.”

“I liked the continental breakfast to get the day started. Parking was fine. Room smelled moldy and musty, like old rug and old furniture. Lighting was terrible, not bright enough to do my make up or read. Terrible light in the bathroom, hard to use shower with a 20 watt bulb, that’s what it looks like. Shower was dirty in the cubbies for your soap😊, etc Yuk! Shower had a hole behind the shower head in the wall. Creepy. It was fairly quiet, A/C was good. Bed was hard, better than too soft but my...

“Perfect location”

“My daughter had to attend her orientation at southwest college. The hotel was really close to college and everything was perfect”

“Muy buen servicio”

“.”

“Alijah at checkin was wonderful- so friendly and helpful! Room was clean and updated. Maid service was fabulous. Breakfast was wonderful. Two thumbs up!!”

“The door didn’t properly seal in the top corner, the buildings exterior had random junk and trash all over. The shower was stuck on hot and you couldn’t turn it down. The bed spread had a stain on it. The woman who check us in wasn’t super friendly she almost judged us for booking a room with two twin beds. She mentioned once we were getting two twin beds we said ok, she then felt the need to mention it in a different tone we just said okay.”

“The staff were so friendly and helpful! Breakfast was great, beds were comfortable and the location was convenient. Will definitely stay again!”

“Overall great value. Staff were super friendly and accomodating. Only issue was that my bedsheet blanket had stains that were a bit unsightly. This was the only issue affecting my rating. All esle was great.”

“It was fine”

“Although the room was renovated, there was still drywall, dust along the baseboards and especially in every corner. I don’t know why they couldn’t have put a tall rack by the sink for a hand towel to dry your hands while they were doing the renovation. They make no effort to clean up the floors and people have to walk through a construction area at times to get to the elevator. The pillows were really horrible, the sheet on my bed was stained so I’m glad I brought sheets with me. There was a...