Hotel a West Knoxville

“Staff was super nice! Room was clean! ”

“The room smelled clean upon arrival, and the sheets were clean. However, the shower was gross, and bugs came out of the drain. We stayed there for three nights and housekeeping never came in the room, not even to empty the trash. I understand that everyone wants to “conserve energy” but three towels for two people for three nights is not enough. When I went to the front desk to ask for new towels, they offered me pool towels that might as well have been sandpaper. Sadly, that wasn’t the worse...

“Todo muy bien!!”

“Location was top”

“Overall, it was a good experience”

“Very clean and friendly staff”

“I really didn't like the microwave breakfast sandwiches. Maybe give the guests a choice of microwaving their own sandwich. It would be nice to have one microwave for each floor in the ice bend area to make it easier for the senior citizens. ”

“Everything was nice, I enjoyed my stay”

“Nice clean room with modern amenities. Enjoyed the free drink at Happy Hour! Breakfast was better than typically found at a free hotel breakfast buffet.”

“Room was dirty ”

“The staff was polite but the room wasnt good. To start the entry door latch was loose. Then the bathroom door handle fell off. There was dust on the bathroom counter and the shower floor was uneven, you where standing in 2 inches of water while showering. We didnt voice our concerns with the staff, we just made do.”

“The beds were creaky, worn out, and VERY uncomfortable. We had a "suite" with a kitchenette that contained ZERO kitchen supplies - no silverware, glasses, dishes or pots - What's the point? No ice machine and when I asked the clerk she said "you have ice cube trays in your room" which didn't help because they weren't filled but I'm sure the next person who rented the room was happy to have the ice I made and couldn't use. You had to ask for a hairdryer, no breakfast, pay to rent a coffee pot...

“Nice location and proximity to good restaurants. Neat and well maintained”

“It was good. Just the location a bit off. But the property justifying worth staying”

“Bed was very comfortable! Location is great. Breakfast was a good variety. We will definitely stay there again!”

“The staff were very friendly and it was fine for a stop one night on the way kind of place. The room did have a weird odor to it and the overall look of the building and floors needs some updates Forsure. But was ok for a quick sleep.”

“Clean room and friendly staff. Great shopping and food options nearby. ”

“Don't like giving poor reviews, but the holes in the towels pushed me over the edge. Stayed for UT graduation. (Overpaid, $900 for 3 nights, so not sure if this skews my opinion. But would have paid $300 more to stay elsewhere.) -Place is not in good condition, probably 2 star condition. Scrapes on walls from traffic throughout, hallway carpets rippled on multiple floors. Bathroom wall paper gapped and signs of mold. Needs major TLC. (Room was clean however) -Loudest hotel room ever stayed in....

“Staff were friendly. But room was not clean. Sheets were not clean. Ask for another room, and it was not that clean either. Property was not in great condition. Did seem like the safest place either. ”

“NA”